What is your return policy?Updated 15 days ago

We want you to be completely satisfied with your purchase. If, for any reason, you're not completely satisfied, don't hesitate to give us a call at (978)-979-4777 (M-F, 9-7 EST) and our US-based support team will be happy to assist you. You can also reach us 24/7 via text message or email at [email protected], and a member of our team will get back to you by the next business day.  

We encourage everyone to take advantage of our 30-day trial to truly have the chance to experience ANCORE as a part of your workout programming. If you would like to schedule a free consultation with our in house certified trainer to help create or improve your workout regimen or would like to know more about how you can incorporate ANCORE into your facility or group fitness, please reach out to us at [email protected] and a member of our team will be standing by to help. 

Did you know with your purchase you also gain access to our Exercise Library with over 200 different movements and workouts you can do with your ANCORE? 

We will honor returns and refund you within 30 days of your purchase. This is part of our 30-day trial. To be eligible for a return, your item must be in the same condition that you received it, please click here to view all details and guidelines of our refund policy. Only available to customers in the US. To receive a return label and authorization number, please contact our team (978)-979-4777 (M-F, 9-7 EST) or reach us 24/7 via text message or email at [email protected], and a member of our team will get back to you by the next business day.